Terms & Conditions

Use of the Sowell Website

The Sowell Outboard Engines website is provided for customers and visitors seeking information about outboard engines, marine parts and related services.

You agree to use the website lawfully and in a manner that does not interfere with its operation, security, availability or other users' access.

You must not attempt unauthorized access to website systems, introduce malicious software, interfere with website functionality, scrape protected information or use the website for unlawful purposes.

Product Information & Descriptions

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, pricing and availability information.

Product images are provided to help customers understand the product being offered. Actual appearance, markings, finishes or other visual details may vary where applicable.

Customers are responsible for reviewing the product information provided before purchasing. If you are uncertain about an engine, component, specification or compatibility requirement, contact Sowell before placing the order.

Engine & Marine Part Compatibility

Customers should verify that an outboard engine or marine part is suitable for their boat, engine, model, year and intended application before purchasing.

When compatibility is uncertain, customers should contact Sowell with the relevant engine model, serial information, year, horsepower and part details where available.

Providing accurate technical information helps our team assist with product selection and compatibility questions.

Prices, Availability & Product Listings

Product prices, descriptions, specifications, images and availability may change without prior notice.

An enquiry, quote request or product page view does not by itself guarantee product availability, pricing or an accepted order.

Where a product or order requires confirmation, Sowell may contact the customer to verify relevant details before the order is finalized.

Orders & Order Acceptance

An order submitted through the website is subject to product availability, payment requirements and confirmation of the applicable order information.

We reserve the right to review an order where there is a pricing error, product information error, availability issue, suspected fraud or other circumstance requiring clarification.

If an issue materially affects an order, Sowell will make reasonable efforts to communicate with the customer and provide appropriate next steps.

Payment Methods

Sowell Outboard Engines accepts the payment methods made available during the applicable purchasing process.

Available payment methods include credit cards, bank transfer and Chime where offered or confirmed by Sowell.

Customers are responsible for providing accurate billing and payment information and for ensuring that they are authorized to use the selected payment method.

Additional payment terms may apply to a specific transaction where confirmed by Sowell.

Shipping & Delivery

Sowell provides free shipping on all products and orders unless a specific product or order states otherwise.

Products ship from:

Typical U.S. delivery is approximately 1–5 days, including processing and delivery.

International delivery is generally approximately 3–10 days and is available to customers in countries served by our shipping arrangements.

Tracking information is provided after shipment where tracking is available.

International customers may be responsible for customs duties, import taxes, brokerage charges or other fees imposed by the destination country.

Returns & Refunds

Customers may request a return in accordance with the Sowell Refund & Returns Policy.

Our standard return window is 30 days from the order date, subject to the applicable return requirements.

Customers are responsible for return shipping costs unless otherwise required by applicable law or specifically agreed by Sowell.

Approved refunds are processed within up to 10 working days and are returned to the original payment method.

Sowell 1-Year Warranty

Qualifying products are covered by a 1-year Sowell Warranty in accordance with the applicable warranty terms.

Warranty coverage may include qualifying manufacturing defects, mechanical defects, defective components, and applicable parts and/or labor.

Customers do not necessarily need to ship the motor or part back to Sowell to begin a warranty claim. Where applicable, customers may be directed to the closest authorized dealer, with Sowell working with the dealer regarding the qualifying warranty claim and applicable costs.

Warranty coverage does not generally apply to problems caused by misuse, accidents, improper installation, unauthorized modification or normal wear and tear.

Quote Requests & Enquiries

A quote request is an enquiry and does not automatically constitute an accepted order.

Pricing, availability, compatibility, shipping and other details may need to be confirmed by the Sowell team before a quote becomes applicable to a specific purchase.

Customers should provide accurate information when submitting a quote request so our team can respond appropriately.

Website Content & Intellectual Property

Unless otherwise stated, content appearing on this website, including text, graphics, branding, photographs, layouts and other materials, is owned by or used by Sowell Outboard Engines with appropriate rights.

Website content may not be copied, reproduced, redistributed, modified or commercially exploited without appropriate authorization, except where permitted by applicable law.

Accuracy & Website Availability

We work to keep the website accurate and available, but information may occasionally require correction or updating.

Website availability may also be affected by maintenance, technical problems, hosting issues, third-party services or circumstances outside our reasonable control.

Customer Responsibility

Customers are responsible for reviewing product information, compatibility requirements, installation requirements and other information relevant to their purchase.

Where professional installation, inspection or technical assistance is appropriate, customers should use a suitably qualified marine professional.

Changes to These Terms

Sowell Outboard Engines may update these Terms & Conditions when necessary to reflect changes to our services, policies, website or applicable requirements.

The version published on this website is the version applicable to website use at the time you access it, subject to applicable law and any specific contractual terms governing an order.

Questions About These Terms

If you have questions about these Terms & Conditions, an order, a product or another website matter, please contact Sowell Outboard Engines.