1-Year Sowell Warranty
Confidence in your outboard engine and marine parts starts with dependable support. Our warranty is designed to provide coverage for qualifying manufacturing, mechanical and component defects.
Protection When a Qualifying Defect Occurs
Sowell Outboard Engines provides a 1-year warranty for qualifying products. The warranty is intended to provide support when a covered manufacturing, mechanical or component defect affects the product during the applicable warranty period.
Our goal is to make the warranty process as straightforward as possible and help customers receive appropriate assistance without unnecessary disruption.
What the Sowell Warranty Provides
Coverage is focused on qualifying defects rather than normal wear, misuse or damage caused by improper use.
1-Year Coverage
Qualifying warranty coverage applies for one year in accordance with the applicable warranty terms.
Mechanical Defects
Qualifying mechanical defects may be covered under the warranty.
Defective Components
Qualifying defective components may be eligible for warranty assistance.
Parts & Labor
Where applicable, qualifying warranty claims may include parts and/or labor.
Coverage for Qualifying Defects
Subject to the applicable warranty requirements, the Sowell warranty may cover qualifying defects that are attributable to the product itself.
- Manufacturing defects affecting the product.
- Mechanical defects that qualify under the warranty.
- Defective components that qualify for warranty service.
- Applicable replacement parts required to resolve a covered issue.
- Applicable labor associated with an approved warranty repair.
Final determination of warranty eligibility and the appropriate remedy is made after the issue and relevant product information have been reviewed.
A Simpler Way to Start a Warranty Claim
If you believe your product has a qualifying warranty issue, contact Sowell so we can review the situation and determine the appropriate next step.
Contact Sowell
Tell our team about the issue and provide the relevant product and order information.
Product Review
We review the reported problem and determine whether it appears to qualify for warranty assistance.
Authorized Dealer
Where applicable, you may be directed to the closest authorized dealer for inspection or service.
Warranty Resolution
Sowell works with the dealer as appropriate to address the qualifying warranty claim and applicable covered costs.
You May Not Need to Ship the Product Back to Sowell
Customers do not necessarily need to bring or ship the motor or part directly back to Sowell to begin a warranty claim.
Where applicable, Sowell may direct the customer to the closest authorized dealer. Sowell can then work with the dealer regarding the qualifying warranty claim and applicable covered costs.
Situations Generally Not Covered
The warranty is intended for qualifying product defects. Certain damage and conditions are outside normal warranty coverage.
Damage resulting from improper, abusive or unintended use of the product.
Damage caused by accidents, collisions or other external events.
Problems resulting from installation that does not meet applicable requirements or proper procedures.
Damage or defects resulting from unauthorized alterations or modifications.
Normal wear and deterioration associated with ordinary use are generally not warranty defects.
Warranty & Returns Are Different
1 Year
Covers qualifying manufacturing, mechanical and component defects according to the warranty terms.
Warranty Assistance →30 Days
Standard product returns are handled separately under the Sowell Refund & Returns Policy.
View Returns Policy →Have Your Product Information Ready
To help us review a warranty concern efficiently, provide as much relevant information as possible.
- Customer name and contact information
- Order or purchase information
- Product name and model
- Serial or identification information where available
- Description of the problem
- Photographs or supporting information where useful
Frequently Asked Questions
How long is the Sowell warranty?
Do I have to ship my motor back to Sowell?
What defects may be covered?
Is normal wear covered?
Is accidental damage covered?
How do I start a warranty claim?
Need Help With a Warranty Issue?
Contact the Sowell team and provide the relevant product and order information. We will help you understand the next step.
Pontoon Beach, IL 62040
United States
Buy With Confidence. Get Support When You Need It.
Explore our outboard engines and marine parts, or contact our team if you need help before or after your purchase.